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GGC365 User Data Protection

Policy Privacy – GGC365's Commitment to Protecting Malaysian Players' Information

GGC365 takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal data as a player on our platform. Please read it carefully.

Last updated: 1 January 2026
256-bit SSL
Data Encryption
No Data Selling
Your data is never sold
User Rights
Access & Data Deletion
PDPA Compliance
Data Protection Act
Content
01
Introduction

GGC365 ("we", "platform", "Company") is fully committed to protecting the privacy and security of your personal data. This Privacy Policy describes our practices regarding the collection, use, storage, protection, and disclosure of personal information you provide to us when using the GGC365 online betting platform at ggc365.ws.

This policy applies to all registered users and visitors of the GGC365 platform, regardless of the device used — whether a smartphone, tablet, or computer. By registering an account or continuing to use our platform, you consent to the collection and use of your personal data as described in this Privacy Policy, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Important Note

This Privacy Policy is to be read together with Terms & Conditions GGC365. If you do not agree with any part of this policy, please stop using the platform immediately.

02
Data We Collect

GGC365 only collects personal data that is strictly necessary to provide our services and ensure compliance with legal requirements. The following are the categories of data we collect:

Data Category Example Information Required?
Identity Data Full name, national ID number, date of birth, gender Mandatory
Contact Data Email address, phone number, residential address Mandatory
Financial Data Payment methods (TNG, DuitNow, GrabPay), transaction history in MYR Mandatory
Gaming Data Betting history, game preferences, session duration Mandatory
Technical Data IP address, device type, web browser, operating system Mandatory
Verification Data Copy of national identity card, driving licence, or passport (KYC) When required
Marketing Data Communication preferences, responses to promotions and offers Preferences
  • Passive Data: Some data is collected automatically when you use the platform, such as activity logs, cookies, and usage data, without requiring any direct action from you.
  • Third-Party Data: In certain circumstances, we may receive your data from third-party service providers such as payment providers (Touch 'n Go eWallet, DuitNow, FPX) for transaction verification purposes.
03
How We Use Your Personal Data

GGC365 uses your personal data responsibly and only for the following legitimate purposes:

  • Account Management: Creating, verifying, and managing your player account on the GGC365 platform.
  • Service Provision: Giving you access to all GGC365 services including slots, live casino, table games, Sports Betting, e-sports, and virtual sports.
  • Payment Processing: Securely and accurately processing your deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX in MYR.
  • KYC & AML Compliance: To meet legal requirements related to identity verification (Know Your Customer) and anti-money laundering (Anti-Money Laundering) compliance.
  • Platform Security: Detecting and preventing fraud, hacking, illegal activity, and platform abuse.
  • Customer Support: Providing effective Bahasa Malaysia customer support and resolving any issues you encounter.
  • Responsible Gaming: Monitoring usage patterns to identify players who may need responsible gaming support.
  • Marketing Communications: Sending information about GGC365 promotions, bonuses, and special offers – only to players who have given their consent.
04
Sharing Data with Third Parties

GGC365 does not sell, rent, or trade your personal data to any third party for their marketing purposes. However, we may share your data in the following limited circumstances:

  • Payment Service Providers: Transaction information is shared with payment providers such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, and banks via FPX to process your deposits and withdrawals in MYR.
  • Licensed Game Providers: Limited technical data may be shared with game providers such as Pragmatic Play, Evolution Gaming, and others to ensure a seamless gaming experience.
  • Legal Requirements: GGC365 will disclose your personal data when required by Malaysian law, court order, or a request from a legitimate law enforcement agency.
  • GGC365 Rights Protection: Data may be disclosed where necessary to protect the rights, property, or safety of GGC365, our users, or the public.
Our Guarantee

GGC365 will never sell or disclose your personal data to advertisers, third-party marketing companies, or any other commercial entity without a direct connection to the provision of our services to you.

05
Data Storage & Security Measures

GGC365 invests in robust data security infrastructure to ensure your personal information remains protected at all times. The following are the key security measures we have in place:

  • 256-bit SSL Encryption: All data transmitted between your device and GGC365 servers is protected with 256-bit SSL encryption – the same security standard used by international banking institutions.
  • Secure Data Storage: Your data is stored on servers protected by strict access controls, multi-layered firewalls, and intrusion detection systems.
  • Restricted Access: Only GGC365 staff who require access to your data strictly for work purposes are permitted to access your personal information, and they are bound by strict confidentiality agreements.
  • Retention Period: GGC365 retains your personal data for as long as your account remains active, and for the period required by Malaysian law following account closure – typically 7 years for financial records.
  • Data Deletion: Data that is no longer required will be securely deleted or anonymised in accordance with industry-standard procedures.
Data Breach Notification

If GGC365 detects any data security breach that may affect your personal information, we are committed to notifying you within a reasonable timeframe via your registered email and in-platform notification.

06
Cookies & Tracking Technologies

GGC365 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: These cookies are required for core platform functions such as login authentication, session security, and basic preferences. They cannot be disabled.
  • Performance Cookies: Used to analyse how players use the platform for improvement purposes. This data is collected anonymously.
  • Functional Cookies: Remembering your preferences such as language and display settings to deliver a more personalised experience.
  • Marketing Cookies: Used to display relevant GGC365 promotions. You may decline these cookies without affecting the core functionality of the platform.

You can manage or delete cookies at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality and your overall experience on the GGC365 platform.

07
Your Rights as a User

In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by GGC365:

Right of Access
You have the right to request and obtain a copy of the personal data we hold about you at any time.
Right to Amendment
You have the right to request correction of any inaccurate or incomplete personal data in your account.
Right to Erasure
You may request deletion of your personal data, subject to applicable legal retention requirements.
Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another provider.
Right to Restrict Processing
You may request that GGC365 restrict the processing of your data in certain circumstances as provided for under the law.
How to Submit a Request

To submit any request relating to your privacy rights, contact the GGC365 support team via live chat or email your request to support@ggc365.ws. We will process your request within 30 business days.

08
Children's Data Protection

GGC365 is a betting platform intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from children or anyone under the age of 18.

Important Notice

If we discover that someone under the age of 18 has registered a GGC365 account, the account will be closed immediately and all associated data will be deleted. If you become aware of a minor using this platform, please contact us right away at support@ggc365.ws.

09
Changes to This Privacy Policy

GGC365 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any changes will be published on ggc365.ws with an updated revision date at the top of this document.

For material or significant changes, GGC365 will endeavour to notify you via in-platform notifications or by email to your registered address. Your continued use of the GGC365 platform after any changes are published constitutes your acceptance of the revised privacy terms. It is your responsibility to review this Privacy Policy periodically.

10
Contact the GGC365 Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how GGC365 handles your personal data, please do not hesitate to reach out to us:

24/7 Live Chat
Available on the GGC365 platform at all times. Average response time under 90 seconds.
Privacy Email
support@ggc365.ws · Response within 2 business hours.
GGC365 Privacy Commitment

How GGC365 Protects Your Privacy

The concrete steps we take every day to keep your data secure

Bank-Grade Encryption
All communication between your device and GGC365 servers is encrypted with 256-bit SSL – the same technology used by Maybank and CIMB to protect your online banking transactions.
No Data Selling
GGC365 has never sold and will never sell your personal data to any third party. Your information belongs to you – we only use it to provide you with a better service.
Malaysia PDPA Compliance
All data management practices at GGC365 are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your privacy rights are recognised and protected under local law.
Full Control in Your Hands
Through your GGC365 account settings, you can access, amend, or request deletion of your personal data at any time. You can also easily manage your communication preferences and cookie settings.
Consent-Based Communications
GGC365 only sends marketing communications to players who have given explicit consent. You may unsubscribe at any time via the "unsubscribe" link in our emails.
24/7 Security Monitoring
GGC365's security systems monitor the platform 24 hours a day, 7 days a week to detect and respond to any security threats that may affect your data.

GGC365 Privacy FAQs

Answers to the most common questions about data protection at GGC365

GGC365 only shares the payment information required with your chosen payment service provider – such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, or banks via FPX – for the purpose of processing your transactions in MYR. This information is not shared with any other party. All payment providers we work with are bound by strict data protection agreements.

GGC365 retains your personal data for as long as your account remains active. Following account closure, certain data such as financial records and transaction history is retained for 7 years to comply with Malaysian legal requirements under the Companies Act and anti-money laundering regulations. Data no longer required by law will be securely deleted or anonymised.

You may request a copy of your personal data by contacting the GGC365 support team via live chat or by emailing support@ggc365.ws with the subject line "Data Access Request". Please include your full name and account email in the request. We will process your request and deliver the data within 30 business days, in accordance with Malaysia's PDPA.

Yes, you may request the deletion of your personal data. However, such requests are subject to our legal obligations — for example, financial records and transaction data may need to be retained for a period prescribed by Malaysian law even after a deletion request is made. Data not subject to any legal retention requirement will be deleted within 30 business days from the date the request is received.

When your GGC365 account is closed, your active data will be archived and no longer used for day-to-day operations. Financial and transaction records will be retained for 7 years to comply with Malaysian legal requirements. Other personal information not subject to any legal retention obligation will be deleted or anonymised. You may still contact us to request access to data retained within the legally required retention period.
Your Data Is Safe with GGC365

Play Safe, Deposit with Confidence at GGC365

The GGC365 platform safeguards your data and transactions with the latest security technology. Register now and enjoy a safe, fair, and exciting betting experience in MYR.

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